Our jigsaw puzzles are printed on high quality thick cardboard, and packaged in a gift box with a label featuring our logo and a photo of your puzzle (this is optional at no cost--please let us know in the Special Instructions portion of the order form if you do not want a photo label). Once your order is placed (we accept Visa and Mastercard), the puzzles will take 2 days to manufacture and 3-4 days for shipping. We do offer express shipping--please see the Shipping section below.
To start, choose a template for the kind of puzzle you'd like (you can always change this later). Then, click the "Add an image" button to add your photo. Next, add some text to your puzzle if you like. Each time you make a change and click "Update your puzzle," your puzzle preview will change.
Not satisfied with the way things look yet? Modify any of the text or image elements you added by making changes and clicking on "Update your puzzle."
When you're happy with the way it looks, click "Add this puzzle to your cart" and you're ready to order. Or start again fresh with a new template by clicking on the Puzzlematic logo.
A lot! Here are some ideas:
- Fun! Use photos of your friends, family, pets, or places to create an entertaining gift.
- Advertising - promote your organization with a photo and your logo, or reward your employees with something fun! Inquire about bulk rates.
- Gift - give one as a present for birthdays or other holidays.
- Communicate - turn your puzzle into a greeting card and tell someone how you really feel!
- Art - turn it into art and glue the pieces to other things.
The image you order for your puzzle will be the same image used to create the puzzle. When ordering, please ensure that this is exactly how you want the image to look. We recommend viewing your photo at 100% or even 200% to inspect the quality of your image before placing your order.
PLEASE NOTE: The location of the puzzle pieces in the preview is NOT guaranteed. The piece previews are shown only for general reference and may be either cut slightly differently in the final puzzle, or rotated 180 degrees. Therefore, we do not recommend attempting to place or align text/letters/images on specific pieces. The piece gaps/outlines are exaggerated for easier previewing--they will be thinner and less noticeable in the final product.
Checking this box brings the image or text element to the very front layer of your puzzle image.
The "stretch-to-fit" feature is located next to the properties of the image you just uploaded, in your puzzle element list. You can use it to enlarge your image to the actual puzzle size. This feature is handy if your image is just slightly under the actual puzzle size. Please note that this will degrade and skew the quality of the original image, depending on how much it needs to stretch. Tip: view your puzzle at 200% to check the quality after stretching.
We only accept the JPG file format currently. The image uploaded should be at least 300dpi to print well on the puzzle. This means that for a 4.5" x 6.25" puzzle, your image should be around 1350 x 1875 pixels. If you upload an image of lesser quality, it will be sized appropriately in the puzzle.
To upload an image, click the Browse button on the image upload page, locate the file that you would like to upload, and then click Upload image. You may also adjust the position of the image in this area, or do so after you have placed the image into the puzzle.
You are attempting to upload an image with quality less than 300dpi for the puzzle size it will be printed on. Printing a photograph requires a high quality image file, more so than a photograph viewable on a computer screen. In most cases, the original image should take up the entirety of your computer screen or more. Please see the chart below to determine roughly how big your photo image needs to be. You can use the "stretch to fit" feature to enlarge the image to the correct proportion, however this may degrade the overall image quality.
| puzzle size: | approximate recommended image size: |
| 4.5 x 6.25" | 1350 x 1875 |
| 8 x 10" | 2400 x 3000 |
We cannot print copyrighted images without a release form signed by the photographer/artist--please contact us before placing an order to arrange this. We will not print any explicit/obscene images.
When you are done designing your puzzle, click the "Add this puzzle to your cart" button at the bottom. You will be able to view your cart from there and can then order.
Please take a look at our pricing information for details.
Puzzles will take 2 days to manufacture and 5-7 days for shipping (unless Express shipping is chosen). Please see the table below for our shipping prices. For information on international shipping rates to your country, please e-mail us.
Puzzles come with a photo label of the puzzle on the gift box. If you do not wish to have a photo label on the gift box, please state that in the Special Instructions portion of the order form.
Puzzles must all ship to one address to qualify for the shipping charges below. They will be shipped via USPS Priority Mail.
Puzzle shipping for US Ground is a flat fee of 20% based on the total of the order.
Please email about fees for 2 Day and Next Day delivery.
Since each puzzle is individually customized for you, we cannot accept returns on any of the products. We strongly suggest previewing the puzzle at 100% to make sure the quality is acceptable. Puzzles are printed exactly as ordered from the design page.
We reserve the right to refund the amount charged to you in its entirety for an unfulfilled order for any reason. We will make every effort possible to fulfill your order, however we are not responsible for issues related to the shipping companies used.
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